Allgemeine Geschäftsbedingungen (Terms of Service)

1. Acceptance of Terms

Welcome to Voltexiq. By accessing our website at voltexiq.com, using our photovoltaic consultation services, or requesting quotations, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Voltexiq, located at Carl-Mühlenpfordt-Straße 58, 23562 Lübeck, Germany.

If you do not agree with any part of these Terms, you must not use our services. We reserve the right to refuse service to anyone for any reason at any time.

2. Services Description

Voltexiq provides professional photovoltaic consultation and quotation services, including:

• Assessment of solar energy potential for residential and commercial properties
• Customized solar installation quotations and system design
• Energy efficiency analysis and recommendations
• Information about solar technology, financing options, and installation processes
• Connection to qualified solar installation partners

Our consultations and quotations are provided for informational purposes and do not constitute a binding contract for installation services unless explicitly agreed upon in a separate written agreement. All quotations are valid for 30 days unless otherwise stated and are subject to site verification and technical feasibility assessment.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information about your property and energy needs
• Maintain the confidentiality of any account credentials if you create an account
• Use our services only for lawful purposes and in compliance with applicable German and EU regulations
• Not misrepresent your identity or provide false information
• Not interfere with or disrupt our website or services
• Not attempt to gain unauthorized access to our systems or networks
• Respect intellectual property rights and not reproduce our content without permission

You acknowledge that the accuracy of our assessments and quotations depends on the information you provide. We are not responsible for inaccuracies resulting from incomplete or incorrect information.

4. Intellectual Property

All content on the Voltexiq website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Voltexiq or its licensors and is protected by German and international copyright, trademark, and intellectual property laws.

You may view and download content for personal, non-commercial use only. You may not modify, distribute, transmit, reproduce, publish, license, create derivative works from, or sell any content obtained from our website without our prior written consent.

The Voltexiq name and logo are trademarks of Voltexiq and may not be used without express written permission.

5. Quotations and Pricing

All quotations provided are estimates based on the information available at the time of preparation. Final pricing may vary based on site inspection, technical requirements, material costs, and other factors. Quotations do not include costs for structural modifications, electrical upgrades, or permits unless explicitly stated.

We reserve the right to modify or withdraw quotations if circumstances change or if errors are discovered in the initial assessment.

6. Limitation of Liability

To the fullest extent permitted by German law, Voltexiq shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Cost of substitute services
• Decisions made based on our consultations or recommendations

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific energy savings, return on investment, or system performance, as these depend on numerous external factors beyond our control.

Our total liability for any claims arising from our services shall not exceed the amount paid by you for those services, or €500, whichever is lower.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to conflict of law provisions. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Lübeck, Germany.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

8. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Voltexiq. We are not responsible for the content, privacy policies, or practices of third-party sites. You access third-party services at your own risk.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates. Material changes may be communicated via email to registered users.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

11. Contact

For questions, concerns, or notices regarding these Terms of Service, please contact us:

Voltexiq
Carl-Mühlenpfordt-Straße 58
23562 Lübeck, Germany
Email: support@voltexiq.com
Phone: +49 451 3745982